Julie McCann is a successful board director, change leader and facilitator who has spent over twenty-five years responsible for delivering results in sales and service in the Consultancy & BPO market. Her roles have included Business Development Director, Client Services Director, Sales and Marketing Director and General Manager. She founded Masters In Minds Ltd to help build workplace cultures, in which people can thrive and organisations, in turn, realise their ambitions. The last 15 months has seen Julie delivering ILM 7 coaching & mentoring for executive leadership levels, executive leadership development programme for a global org, along with future and emerging talent and future leaders programmes.
She has spent much of her career planning and leading change initiatives within the organisations she has worked for, and on behalf of her clients. These initiatives were to drive the growth of the organisation (s) and were integral parts of the corporate strategy. The success of these strategies depended on engaging the ‘hearts and minds’ of the people within the organisation and creating meaning for them regarding the many changes they were asked to make. This led to Julie specialising in this field and she took her MSc in Change Strategy and Facilitation Skills, with Surrey University,.
Julie is known for bringing direct, honest and supportive challenge to those she works with. Mixed with a healthy dose of humour – essential! She has been a director for the Management Consultancy Association and non-executive director for First Place Consulting Ltd, which was one of the fastest growing consultancies in the 1990’s. Her director roles include Merchants Ltd (Dimension Data/NTT), TSC (Webhelp) and beCogent Ltd, (winner of the Sunday Times fast track growth for 2 consecutive years), now Teleperformance. During her career Julie has designed and delivered many customer focused, leadership and management development programmes.
Her clients include: HSBC/First Direct, Transocean, Standard Life, Golden Charter, National Australia Group, Webhelp, Mitsubishi Electric UK, Honeywell, Smith Anderson, Aegon, Teleperformance, Silva Housing, Aberdeen Standard, Agilisys, Simul8. Significant assignments include the delivery of a CX Lean Management Process Employee Engagement programme for Standard Life plc, which involved circa 3,500 people, an organisation back-office re-structure for a German Investment Bank, the set-up and launch of First Direct Bank. Julie’s work is international and she works with many different cultures to assist her clients to achieve their aims. This includes EMEA, US (North and South), Asia-Pacific and across Africa.
Julie will share some of her insights with us as we look ahead to 2025.
Definitely one not to miss!